Terms & Conditions

Terms & Conditions

 1.     Scope

This offer is exclusively intended for industry, handcraft, commerce and the professions. For all commercial orders through our online-shops, the following terms and conditions shall apply.

2. Contractor, contract

The purchase contract takes effect with Tatila (Europe) Limited. 

By setting products in our online shop, we submit a binding offer to conclude an agreement on these articles. The contract is concluded by accepting the offer of the goods contained in your shopping cart by clicking the button "order". Immediately after sending the order, you will receive an order confirmation by e-mail.

A binding contract can also occur as follows:

  • If you have selected payment with credit card, the contract is concluded at the time the credit card debited.
  • If you have selected the payment with PayPal, the contract is concluded at the time you confirm the payment at PayPal. 

3. Shipping cost and delivery time

3.1 Plus to the indicated product prices, the shipping cost shall still be added to. For more information about the shipping costs, please refer to the offers.

3.2 For the respective delivery time, please refer to the offers

3.3 As far as TATILA (EUROPE) LIMITED cannot keep the terms of delivery due to force majeure, especially   official directives, business disruption, strikes and lockouts, delays in the delivery of more essential raw materials and auxiliary materials for TATILA (EUROPE) LIMITED itself or for the upstream suppliers, the deadline shall be extended appropriately. If the delivery or performance becomes impossible through the above-mentioned events, then TATILA (EUROPES) LIMITED becomes free of the delivery obligation. If the performance has no more interest for the buyer based on the delay, he can cancel the contract after setting a reasonable extension of time. Claims for damages are excluded because of an exclusion of our duty to perform.

4. Price and payment term

4.1 Exact Price term can be found in the product page.

4.2 In our shop, the following payment methods are available for you:

Credit card

Your credit card will be debited when completes the purchase.

You pay the invoice amount through the online provider of PayPal. You are basically required to register right there and/or you must register at first, and legitimize with your access data and confirm the payment instruction to us (exception possibly Guest access). You will receive further instructions in the ordering process.

Bank Transfer  

Orders are payable in 14 days. Shipment will be arranged after full payment is received. If the order is not paid after 14 days, we have the right to cancell the order wihtout any notice.If you need PI or invoice to process the payment, please contact support@tatila.eu .

5. Reservation of Property rights
The goods remains our property up to full payment.

6. Risk
Deliveries are performed on customer’s account and risk and, the latter is effective also if freight-free delivery has been agreed upon. The risk is transferred to the customer with the delivery of the goods to the forwarding agent or carrier.

7. Transportation damage
In case package and/or products are delivered to you with obvious damage, please file immediately a complaint at the carrier or forwarder directly and get in touch with us right afterwards. The absence of a claim or the absence of contacting us can lead to that the buyer loses its right on guarantee.

8. Customer service

Customer service: Mo to Fr  per e-mail: support@tatila.eu

9. Guarantee
The statutory warranty rights shall apply

10. Contract text storage
We store the contract text and send you the order data and our general business conditions per e-mail. You can see the general business conditions and download it at any time right here on this page. You can see your past orders by logging into your account. 

11. Contract language
The language for the formation of a contract is English.

12. Exclusions and limitations of liability

12.1 Tatila (Europe) Limited assumes unlimited liability for willful misconduct and gross negligence.

12.2 We are only liable in the case of simple negligence, except in cases of the injury of life, body or the health, only if essential contractual obligations (cardinal obligations) are breached. The liability is limited to the contract typical and foreseeable damage.

12.3 Any liability for indirect and unforeseeable damages, for standstill of production and recovery for loss of use, lost profits, lost savings and economic loss due to a third party claim, is excluded in the case of simple carelessness – except in the case the injury of life, the body or the health.

12.4 Any liability other than that provided for in these General Terms and Conditions shall be excluded, regardless of the legal nature of the claims that have been made.

12.5 As far as the liability is excluded or restricted according to item 9.2 up to 9.4 of these general business conditions, this shall also apply to the personal liability of our employees, workers, representative, organs or vicarious agents.

12.6 However, The limitations and exclusions of liability shall not apply to such liabilities which are by way of law  or as a result of a guaranty unrelated to faulted behavior.